Vertebrai.io Privacy Policy

1. Information We Collect

We collect information to provide and improve our Services, communicate with you, and comply with legal obligations, including the Texas Data Privacy and Security Act (TDPSA). The types of information we may collect include:

a. Information You Provide to Us

• Contact Information: Name, email address, phone number, or mailing address when you fill out forms (e.g., contact forms, job applications, or newsletter subscriptions).
• Account Information: Username, password, and other details if you create an account with us.
• Communications: Information you share when you contact our support team or interact with us via email or social media.
• Employment Applications: Resume, cover letter, and other professional details if you apply for a job with us.

b. Information Collected Automatically

• Technical Data: IP address, browser type, device information (e.g., make, model), operating system, and browsing behavior when you visit our website.
• Usage Data: Pages visited, time spent on our site, referral links, and navigation patterns.
• Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your experience, analyze usage, and deliver personalized content.

c. Information from Third Parties

• Publicly Available Sources: Data from job boards, social media, or professional networks (e.g., LinkedIn) when you engage with us or apply for opportunities.
• Partners and Vendors: Information shared by third-party service providers we work with, such as analytics or payment processors.

We only collect personal information necessary for the purposes outlined in this policy and in compliance with applicable Texas and U.S. laws.

2. How We Use Your Information

We use your information to operate our business, improve our Services, and meet legal requirements, including under the TDPSA. Specifically, we may use your data to:

• Provide, maintain, and enhance our Services, including troubleshooting and technical support.
• Respond to inquiries, process job applications, or send updates you’ve requested (e.g., newsletters or product announcements).
• Analyze usage trends to improve our website and offerings.
• Personalize your experience, such as tailoring content or recommendations.
• Detect, prevent, and address fraud, security issues, or illegal activities.
• Conduct data protection assessments as required by Texas law to ensure responsible data handling.
• Comply with applicable laws, regulations, or legal processes, including Texas and federal requirements.

3. How We Share Your Information

We do not sell your personal information as defined under the TDPSA. However, we may share your data with trusted parties under the following circumstances:

• Service Providers: Third-party vendors who assist us with hosting, analytics, payment processing, customer support, or marketing (e.g., Google Analytics, Mailchimp). These providers are contractually obligated to protect your data and comply with applicable privacy laws.
• Business Partners: When collaborating on joint projects or services, with your consent where required.
• Legal Obligations: To comply with court orders, subpoenas, or other legal requirements under Texas or federal law, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate safeguards in place.

Under the TDPSA, we provide clear notice if your data is processed by third parties for targeted advertising or profiling, and you may opt out (see Section 5).

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze site performance, and deliver relevant content. Per the TDPSA, we provide notice and choice regarding cookies used for targeted advertising or profiling. You can manage your preferences through your browser settings or our cookie consent tool on the website. Disabling cookies may limit some functionality of our Services.

5. Your Rights and Choices

As a Texas resident or user of our Services, you have rights under the TDPSA and other applicable laws, including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request the removal of your data, subject to legal exceptions.
• Opt-Out: Opt out of the sale of your personal data, targeted advertising, or profiling with significant effects. To opt out, email privacy@vertebrai.io or use the “Do Not Sell My Data” link in our website footer.
• Non-Discrimination: We will not discriminate against you for exercising your rights.
• Consent Withdrawal: Revoke consent for certain data processing, where applicable.

To exercise these rights, please email us at privacy@vertebrai.io with “Privacy Request” in the subject line. We will respond within 45 days, as required by the TDPSA, with a possible 45-day extension for complex requests. You may also appeal a decision by contacting us within 30 days of our response.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse, in line with TDPSA requirements. These measures include encryption, access controls, and secure hosting environments. However, no system is entirely immune to risks, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our Services, or comply with Texas and federal legal obligations. For example:

• Contact data is kept until you request deletion or it’s no longer needed for communication.
• Usage data may be retained in anonymized form for analytics purposes.

When data is no longer required, we securely delete or anonymize it in accordance with TDPSA guidelines.

8. International Data Transfers

Based in Dallas, Texas, we may transfer your data to other regions or countries (e.g., for cloud storage or vendor services). If your data is transferred outside the U.S., we ensure compliance with applicable laws, using mechanisms like Standard Contractual Clauses where required to protect your information.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review their policies before providing personal information.

10. Children’s Privacy

Our Services are not intended for individuals under 13 years of age, consistent with the Children’s Online Privacy Protection Act (COPPA) and Texas law. We do not knowingly collect personal information from children under 13. If we learn that such data has been collected, we will delete it promptly. Contact us if you believe we may have collected information from a child under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements, such as updates to the TDPSA. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. For significant changes, we may also email you at the address associated with your account.

12. Contact Us

For questions, concerns, or to exercise your rights under Texas law, please reach out to us:

• Email: privacy@vertebrai.io

We’re here to assist you! For Texas-specific privacy complaints, you may also contact the Texas Attorney General’s office.

This Privacy Policy is part of our Terms of Use. Please review both documents to understand your relationship with Vertebrai.io fully.